HOW MEAL DELIVERY WORKS
All of our services are currently free of charge. We are funded by individual donations, foundations, corporations, and public funds so that we can deliver all of our meals without any cost to you. If you’d like to make a donation, you may do so but it’s not required.
We serve in the Stark County area. At this time we are unable to deliver meals to anyone living outside of Stark County. In the future we hope to also offer the ability to pick up your meals at our location, but that isn’t a service that’s offered at this time.
We deliver to anyone living with a documented life-threatening illness or disease such as cancer, end stage renal disease, congestive heart failure, multiple sclerosis, or another such illness. We will also deliver to anyone who has a documented difficulty preparing or accessing healthy meals due to illness treatment, side effects, ambulation difficulties, or another disability. We do not qualify people based on age or income.
We understand that a diagnosis of a life-threatening illness affects a whole family. Compassion Delivered can provide meals to spouses, partners with disabilities, children under 18, and adult children with disabilities, families, caregivers, and anyone else in your household who has a disability or difficulty preparing meals. Our Intake team determines eligibility on a case-by-case basis.
We deliver every Friday. Your delivery date and time are determined by your address. Someone must be home to accept the delivery or make arrangements with Compassion Delivered to adjust delivery. If we need to change or add a delivery day, we will ensure that you receive notice of changes prior to the change or add.
All meals are delivered by our dedicated team of volunteers. If you’d like to know more about volunteering, please contact us at firstname.lastname@example.org or visit the volunteer page of our website.
Yes, you or someone in your household must be home to accept meal deliveries. Other arrangements can be made with the Intake team on a case-by-case basis.
If you do not receive your meals by the end of the scheduled window for delivery, please call the Intake team at 330.575.0996. Staff is in the office during all delivery hours.
To reheat frozen meals, puncture film cover over every compartment. Also, see the information guide that’s provided with your meals.
MICROWAVE: Heat meal on high for 2-3 minutes, stir, and remove vegetables, and then heat for an additional 2-3 minutes, until hot. (Meals are fully cooked)
OVEN: Preheat your oven to 350 degrees. Place meal on baking sheet and place baking sheet in oven for 25-30 minutes or until hot. Do not reheat in a toaster oven.
To save money and the environment, you can give your empty, folded meal bags back to your delivery driver. Please do not return bags that are torn, ripped, or unusable. Remember to remove the label with your name from the meal bag.
Currently we will provide regular nutritional meals, low sodium, and mild/naked diets. At this time, we are unable to provide diet specific meals. Meals are produced in a shared kitchen and may contain allergies such as wheat, soy, dairy, egg, nuts, fish and shellfish. Please let our Intake team know when you are applying for our meals if you have any of the above restrictions. We will do our best to accommodate.
We are happy to help you with changing your diet to meet your medical and health needs. Please call the Intake team at 330.575.0996 to discuss any changes. Please note it takes at least 5-7 business days for us to make significant changes to your meal plan as our kitchen staff needs time to prepare your new meals.
We are closed on the most common holidays, but we will always communicate with our clients when we are closed for a holiday.
If weather conditions make delivery difficult or dangerous for our volunteer drivers, your meals may be late. In very extreme weather conditions, we may reschedule meal delivery for a different day. If you have concerns, please call us at 330.575.0996. A staff member will speak to you or our voicemail message will say if your delivery is canceled and when you can expect your next delivery.
It will be a case by case situation. We will be evaluating each clients every 3-4 months to ensure that the nutritional need is being met.
If you have any questions, please call a member of our Intake team at 330.575.0996.